Understanding The Needs Of Video Game Digital Communities

Gaming communities need leaders who can keep people safe. But most community managers and moderators get zero training before they start. Players expect freedom and protection from harassment and hate. Leaders are learning on the job, often unprepared for what they face. These two studies reveal the gap between what players need and what leaders can deliver. Real change starts with giving leaders the actual tools they need.

Players want freedom to be themselves and leaders who step in when things get toxic. Nearly half have seen their community leaders completely unprepared. Read the full report below to see what players really expect.

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Community leaders are protectors, problem-solvers, and culture-builders rolled into one. Most get zero training before starting. More than half face situations they aren't ready for. Dive into the research below to understand what leaders actually need.

Click the image above to view the full paper.